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Procurement of: Hardware and Software for Monitoring of Quality of Service (QOS) and Quality of Customer Experience (QoE)

Organization of Eastern Caribbean States Commission · Caribbean · Deadline : 6 days left (6 November 2026)

Buyer
Organization of Eastern Caribbean States Commission
Country
Caribbean
Contract type
Goods and supplies
Procedure
Invitation to bid (ITB)
Reference
LC-OECS COMMISSION-412916-GO-RFB
Published
3 October 2026
Deadline
6 November 2026
Financing
World Bank-financed project

1Official notice and full tender documents

Open the official notice ↗ Share on LinkedIn

No document is attached to the online notice: the bidding documents can be obtained as explained below and in the official notice.

Guidance for this organization

For a World Bank-financed project, the buyer is the country's public agency (ministry, project implementation unit). The documents are obtained from the address in the notice, often on a simple written request by e-mail, sometimes against a non-refundable fee.

2Submission procedure

How to submit
by e-mail
Electronic submission
allowed
Language
English
Deadline
6 November 2026
E-mail addresses in the notice
[email protected]
Address given in the notice
Address 1:
Attention: Head of Pooled Procurement Services
Project Reference: Caribbean Digital Transformation Project
OECS Commission
Morne Fortune
P.O. Box 179
Castries
Saint Lucia
Excerpt from the official notice (in the language of the notice)
7. Password-protected bids must be delivered via email to Address 2 below on or before 2:30 pm AST on November 6, 2026 . Late Bids will be Rejected . Bids will be publicly opened in the virtual presence of the Bidders' representatives and anyone who chooses to attend at Address 3 below at 3:30 pm AST on November 6,…
8. All Bids must be accompanied by a Bid-Securing Declaration .
Guidance for this organization

Bids are submitted at the notice address (sealed envelope) or online if the notice allows it, before the deadline. Late bids are rejected.

3Eligibility and required documents

Documents requested in the notice

  • collection of QoS/QoE measurement data from end-user devices, probes, or multiple measurement sources;
  • centralized data collection and ingestion;
  • data repository or data warehouse functionality;
  • analytical processing and KPI generation;
  • benchmarking and reporting capabilities;
  • GIS-based visualization or geospatial analysis;
  • integration of multiple external data sources;
  • regulatory, governmental, telecommunications operator, or service assurance environment.
Excerpt from the official notice (in the language of the notice)
The Organisation of Eastern Caribbean Countries now invites sealed Bids from eligible Bidders for a cloud-based centralised QoS/QoE Information System (the System) as a multi-source regulatory platform that integrates crowdsourced user measurements with data from fixed and mobile (drive/walk) probes and licensee…
Eligible Bidders are expected to meet the following, among others, key qualification requirements
(a) Minimum average annual turnover of:

Documents usually requested (check the tender documents)

  • Business registration certificate (or equivalent for a foreign company)
  • Valid tax clearance certificate
  • Social security compliance certificate
  • References for similar contracts and completion certificates
  • Financial statements or turnover for recent years (works and large contracts)
  • Bid security or bid-securing declaration, if required
  • Signed bid forms and power of attorney of the signatory
Guidance for this organization

Open to firms and consultants from eligible countries under the World Bank Procurement Regulations. Firms debarred by the World Bank are excluded.

World Bank list of debarred firms ↗

4Clarification questions

Excerpt from the official notice (in the language of the notice)
5. Interested eligible Bidders may obtain further information from the OECS Commission, Procurement Officer, Pooled Procurement Services, Caribbean Digital Transformation Project, [email protected] and inspect the bidding document during office hours 0900 to 1700 hours at Address 1 given below .

Addresses to use for your questions : [email protected]

Guidance for this organization

Requests for clarification are made in writing to the notice address, within the period set in the bidding documents (data sheet). Answers are sent to everyone who obtained the documents.

⚠️ This information comes from the official notice and the organization's usual rules. Only the official tender documents are binding: check them before submitting.

Sources: notices published by the World Bank, the UN Procurement Division, IOM, NRC, IRC, Welthungerhilfe, Medair, ACTED, DRC, GOAL, Action Against Hunger, Plan International, Islamic Relief, ACBAR member NGOs, Enabel, LuxDev, the EBRD and the European Union (TED: contracts outside the EU from the Commission, GIZ, AFD, Expertise France and other European agencies). Each notice has its own page: official link, attached documents, submission procedure, required documents and clarification questions, with short excerpts from the notice. The official documents are binding.

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