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Recrutement d'une agence pour la gestion du call center.

CG - LISUNGI - Safety Nets Projects · Congo · Deadline : 4 days left (16 November 2026)

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Buyer
CG - LISUNGI - Safety Nets Projects
Country
Congo
Contract type
Services
Sector
Audit, finance and insurance, Supplies, furniture and equipment
Procedure
Request for quotation (RFQ)
Reference
CG-PSIPJ-245-S-DC-2026
Published
5 November 2026
Deadline
16 November 2026
Financing
World Bank-financed project

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1Official notice and full tender documents

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No document is attached to the online notice: the request for quotation (RFQ) can be obtained as explained below and in the official notice.

Excerpt from the official notice (in the language of the notice)
• Le dossier de demande de cotations en français peut être obtenu gratuitement par les candidats intéressés en version papier ou électronique auprès de l'UGP du projet PSIPJ ou par mail aux adresses ci-dessous.
Guidance for this organization

For a World Bank-financed project, the buyer is the country's public agency (ministry, project implementation unit). The documents are obtained from the address in the notice, often on a simple written request by e-mail, sometimes against a non-refundable fee.

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    2Submission procedure

    How to submit
    by e-mail / sealed envelope, at the notice address
    Electronic submission
    allowed
    Copies
    trois (03) exemplaires dont un (01) original et deux (02) copies et une (01) clé USB, le tout placé dans une même enveloppe
    Language
    French
    Deadline
    16 November 2026
    E-mail addresses in the notice
    [email protected]
    Address given in the notice
    sis dans l'enceinte de la forêt de la patte d'Oie, derrière le tennis Club de Brazzaville, quartier Diata, Arrondissement 1 Makélékélé-Brazzaville
    Numéro de téléphone : (+242) 06.135.90.90
    Adresse électronique : [email protected]
    Fait à Brazzaville, le 23 octobre 2026
    Le Coordonnateur
    Antoine Régis NGAKEGNI
    Excerpt from the official notice (in the language of the notice)
    • Les offres doivent être déposées sous pli fermé comprenant trois (03) exemplaires dont un (01) original et deux (02) copies et une (01) clé USB, le tout placé dans une même enveloppe.
    Les dossiers devront être soumis au plus tard le lundi 16 novembre 2026 à 12 heures précises (Heure de Brazzaville) à l'adresse ci-dessous. L'ouverture publique des plis ayant lieu le même jour à 12 heures 30 minutes, dans les locaux de l'Unité de Gestion du projet PSIPJ, et les fournisseurs qui le souhaitent peuvent…
    La soumission des offres par voie électronique « ne sera pas » autorisée.
    Guidance for this organization

    Bids are submitted at the notice address (sealed envelope) or online if the notice allows it, before the deadline. Late bids are rejected.

    3Eligibility and required documents

    Documents requested in the notice

    • Leur numéro d'Identification Unique (NIU) ;
    • Le SCIEN et le SCIET
    • Leur attestation de registre du commerce et de crédit mobilier (RCCM) ;
    • La patente 2025 ;
    • Le certificat de non-redevance fiscale ;
    • Un certificat de non-faillite ;
    • Un certificat de moralité fiscale ;
    • L'attestation de non-imposition ;
    • Le quitus de la CNSS ;
    • La Licence Unique d'Exploitation des Entreprises (LUEE).
    • Les offres resteront valables pendant soixante jours (60) jours pour compter de la date limite ci-dessus fixée pour leur remise.
    Excerpt from the official notice (in the language of the notice)
    L'Unité de Gestion du Projet de Protection Sociale et d'Inclusion Productive des Jeunes (PSIPJ) sollicite des offres fermées de la part des soumissionnaires éligibles et répondant aux qualifications requises pour le recrutement d'une agence pour la gestion du centre d'appels.

    Documents usually requested (check the tender documents)

    • Extract from the Trade and Personal Property Credit Register (RCCM)
    • Valid tax clearance certificate
    • Social security compliance certificate
    • References for similar contracts and completion certificates
    • Financial statements or turnover for recent years (works and large contracts)
    • Bid security or bid-securing declaration, if required
    • Signed bid forms and power of attorney of the signatory
    Guidance for this organization

    Open to firms and consultants from eligible countries under the World Bank Procurement Regulations. Firms debarred by the World Bank are excluded.

    World Bank list of debarred firms ↗

    4Clarification questions

    Excerpt from the official notice (in the language of the notice)
    • Les Soumissionnaires intéressés et éligibles peuvent obtenir des informations auprès de l'Unité de Gestion du Projet de Protection Sociale, d'Inclusion Productive des Jeunes (PSIPJ) et prendre connaissance du dossier de demande de cotations à l'adresse mentionnée ci-après : sis dans l'enceinte de la forêt de la…

    Addresses to use for your questions : [email protected]

    Guidance for this organization

    Requests for clarification are made in writing to the notice address, within the period set in the bidding documents (data sheet). Answers are sent to everyone who obtained the documents.

    🛡️ Country security briefing · CongoAlert level, violence by region, visas, health and coordination, to read before pricing your bid.
    Security risk in the area · Congo

    Most affected regions (last 3 months): Low Congo (general) Little data Low Bouenza Little data Low Brazzaville Little data

    Open the security observatory → · Open sources (UCDP, press), indicative.

    ⚠️ This information comes from the official notice and the organization's usual rules. Only the official tender documents are binding: check them before submitting.

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    Sources: notices published by the World Bank, the UN Procurement Division, IOM, NRC, IRC, Welthungerhilfe, Medair, ACTED, DRC, GOAL, Action Against Hunger, Plan International, Islamic Relief, ACBAR member NGOs, Enabel, LuxDev, the EBRD and the European Union (TED: contracts outside the EU from the Commission, GIZ, AFD, Expertise France and other European agencies). Africa: African Union, ECOWAS, SADC, AUDA-NEPAD, Kenya Red Cross and Amref Health Africa. Also: Lebanese Red Cross, Pakistan Red Crescent, Humanity & Inclusion, Première Urgence Internationale, and local NGOs published by Jamaity (Tunisia), CCO (Central African Republic), CLIO (Haiti) and Prostir (Ukraine). Each notice has its own page: official link, attached documents, submission procedure, required documents and clarification questions, with short excerpts from the notice. The official documents are binding.

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