33 days left
15 Dec
15 Dec
- Buyer
- Ministry for Recovery, Infrastructure and Transport of Ukraine (MRIT)
- Country
- Ukraine
- Contract type
- Consultancy and studies
- Procedure
- Expression of interest (EOI)
- Reference
- HOPE-C3-17.3
- Published
- 9 November 2026
- Deadline
- 24 November 2026
- Financing
- World Bank-financed project
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1Official notice and full tender documents
Open the official notice ↗ Share on LinkedIn
No document is attached to the online notice: the request for expressions of interest (REOI) and terms of reference can be obtained as explained below and in the official notice.
Links in the notice : docs.google.com/document/d/1ODd3o1oh8lG0FXv2eMtzsrhm0X30w_G8 ↗
The Consultant shall use Jira Service Management or an equivalent service request management system and other software necessary for the assignment. Microsoft Power BI licences shall be procured and administered by the Consultant as reimbursable costs, subject to the Client's prior approval and evidence of price…Detailed information on the scope, deliverables, reporting, staffing and Service Level Agreement (SLA) is provided in the attached Terms of Reference .Guidance for this organization
For a World Bank-financed project, the buyer is the country's public agency (ministry, project implementation unit). The documents are obtained from the address in the notice, often on a simple written request by e-mail, sometimes against a non-refundable fee.
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2Submission procedure
- How to submit
- by e-mail
- Electronic submission
- allowed
- Language
- English
- Deadline
- 24 November 2026
- E-mail addresses in the notice
- [email protected], [email protected]
Address given in the notice14 Beresteiskyi Avenue, Kyiv, 00015, Ukraine
Attachment: Terms of Reference for HOPE-C3-17.3. is available at the link:
https://docs.google.com/document/d/1ODd3o1oh8lG0FXv2eMtzsrhm0X30w_G8/edit?usp=sharing&ouid=115173350929590357042&rtpof=true&sd=true
Attachment: Terms of Reference for HOPE-C3-17.3. is available at the link:
https://docs.google.com/document/d/1ODd3o1oh8lG0FXv2eMtzsrhm0X30w_G8/edit?usp=sharing&ouid=115173350929590357042&rtpof=true&sd=true
L1 ticket receipt, logging, handling and resolution shall be provided from 08:00 to 20:00 on Business Days (12 5) , with escalation and continued monitoring of Critical Tickets as specified in the SLA. Weekly operational reports and monthly consolidated and time and effort reports shall be submitted in accordance with…EOIs shall be submitted by email to [email protected] , with a copy to [email protected]EOIs shall be submitted in the English language . The length of the EOI shall not exceed 50 pages including all supporting documents.Guidance for this organization
Bids are submitted at the notice address (sealed envelope) or online if the notice allows it, before the deadline. Late bids are rejected.
3Eligibility and required documents
Qualification criteria for the Consultant firmThe Ministry for Recovery, Infrastructure and Transport of Ukraine (MRIT) (the «Client») invites eligible consulting firms (the «Consultants») to indicate their interest in providing the Services. Interested Consultants shall provide information demonstrating the qualifications and relevant experience required to…Minimum average annual turnover of USD 600 000 equivalent, calculated as total certified payments received for contracts in progress and/or completed within the last 3 (three) years, divided by 3 (three) years.Documents usually requested (check the tender documents)
- Signed CVs of the proposed experts, with copies of degrees
- References for similar assignments (completion certificates)
- Technical proposal: understanding, methodology, work plan
- Financial proposal (fees, expenses, taxes)
- Proof of legal status (business registration or self-employed status)
Guidance for this organization
Open to firms and consultants from eligible countries under the World Bank Procurement Regulations. Firms debarred by the World Bank are excluded.
4Clarification questions
• Knowledge Base: maintain, populate, structure and update the RDDP Knowledge Base, including guidance, frequently asked questions and documented resolution practices.Further information may be obtained during office hours, 09:00–18:00 (Kyiv time) , by email at [email protected] with a copy to [email protected]Addresses to use for your questions : [email protected], [email protected]
Guidance for this organization
Requests for clarification are made in writing to the notice address, within the period set in the bidding documents (data sheet). Answers are sent to everyone who obtained the documents.
Security risk in the area · Ukraine
Most affected regions (last 3 months): Very high Kyyiv Little data Very high Donetsk Falling Very high Ukraine (general) Little data
Open the security observatory → · Open sources (UCDP, press), indicative.
⚠️ This information comes from the official notice and the organization's usual rules. Only the official tender documents are binding: check them before submitting.
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Sources: notices published by the World Bank, the UN Procurement Division, IOM, NRC, IRC, Welthungerhilfe, Medair, ACTED, DRC, GOAL, Action Against Hunger, Plan International, Islamic Relief, ACBAR member NGOs, Enabel, LuxDev, the EBRD and the European Union (TED: contracts outside the EU from the Commission, GIZ, AFD, Expertise France and other European agencies). Africa: African Union, ECOWAS, SADC, AUDA-NEPAD, Kenya Red Cross and Amref Health Africa. Also: Lebanese Red Cross, Pakistan Red Crescent, Humanity & Inclusion, Première Urgence Internationale, and local NGOs published by Jamaity (Tunisia), CCO (Central African Republic), CLIO (Haiti) and Prostir (Ukraine). Each notice has its own page: official link, attached documents, submission procedure, required documents and clarification questions, with short excerpts from the notice. The official documents are binding.